Free shipping

We are offering free shipping for all mainland UK orders over £100 ex vat

Unfortunately we cannot offer free shipping to Scottish highlands and Isles. All large items requiring pallets are excluded and will be charged at the normal rate

COVID-19 Update

We continue to monitor the government guidance but remain open for business. The welfare of our staff is our priority and we have implemented measures to ensure a safe working environment for our office and warehouse staff. Our trade counter remains closed for the foreseeable

With regards to all deliveries we will try our best to despatch your order within 24 hours of receipt of payment (allow 10 days for cheques to clear) International orders are generally received in under 21 days.

Delivery Times

If you place an order before 2pm and you live in the UK we will try and get your order to you on the next working day.

However, this can be dependent on:

Whether the items are all in stock (most hand tools are in stock but some machines are produced in our warehouse and can take up to 2 days to produce)

Payment fully authorised for the value of the order

All security checks must be passed successfully

Our courier services are not guaranteed next day services and can take 2/3 days for delivery

Please note: If you place your order after 2pm on weekdays, at the weekend, or on a Bank Holiday, then your order will be processed the next working day

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

For more information on returning an item please click here