Free shipping
We are offering free shipping* for all mainland UK orders over £100 ex vat. All large items requiring pallets are excluded and will be charged at the normal rate
Unfortunately we cannot offer free shipping to Scottish highlands and Isles
Long length items
Due to increased shipping costs, we are unable to send long lengths over 800mm to Northern Ireland and the Channel Islands
Delivery Times
If you place an order before 2pm and you live in the UK we will try and get your order to you on the next working day.
However, this can be dependent on:
Whether the items are all in stock (most hand tools are in stock but some machines are produced in our warehouse and can take up to 2 days to produce)
Payment fully authorised for the value of the order
All security checks must be passed successfully
Our courier services are not guaranteed next day services and can take 2/3 days for delivery
Please note: If you place your order after 2pm on weekdays, at the weekend, or on a Bank Holiday, then your order will be processed the next working day
Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
For more information on returning an item please click here